Customers have praised the store for its excellent customer service. The staff is described as warm, well-informed, helpful, and patient. They are known to answer beginners' questions, help set up devices, and provide a full run-down for first-time vapers.

This store is located in Sydney CBD, Newtown, Sutherland, Rockdale & Hurstville Australia. One of their stores is hidden in the Dixon Street mall.

Customers have noted that the store has a good variety of products and is reasonably priced. They also appreciate that the store stocks replacement pods for older models.

One unique feature of this store is their wide selection of alternative vapes and assorted flavoured liquids. They also offer friendly, discreet, and fast service. The staff does not take advantage of customers who are new to vaping, making it a comfortable environment for beginners.