As coffee professionals, they have participated in various types of competitions and have won numerous awards. This includes two Silver Medals for Single Origin Espresso and two Silver Medals for Pour Over Filter at the 2017 Australian Golden Bean Award. This recognition signifies their expertise and commitment to quality, which industry professionals have acknowledged.

Their mission is to deliver not just 'good coffee' but 'Damn Good Coffee' to everyone. They carefully manage every process from selecting the green bean to designing the roast profile, brewing, and serving to ensure the consistently high quality of their coffee.

Customers have praised the coffee shop for its delicious coffee and friendly staff. They appreciate the shop's expertise in light roast coffee, which results in a very easy to extract fruit forward cup. The flat white coffee, in particular, has been highly recommended by customers. They also appreciate the shop's willingness to accommodate different coffee bean orders for each customer.

Apart from their award-winning coffee, customers have also praised the shop's delicious bread. The Avo Cheese Grill is a must-try according to them. The shop also offers product releases and special offers for those who sign up.