Many people have had positive experiences working with this agency. One person signed up and was applied for 5 jobs in one day, one of which was successful. Another person has been with the agency for a few years and found them wonderful, particularly impressed by their management of their daughter. Another person appreciated their efforts in finding work in four major motion pictures and other jobs.

The agency provides comprehensive support to its talent. They offer a simple package that includes everything needed to get started, such as photo editing and touchup to combine head-shot and body-shot into a single composite image, and updates to photos, composite and profiles if the look changes. They also offer free updates to photographs and online profiles, and if the initial photographs aren’t working, talent can come in for a reshoot.

The agency offers flexible payment options. Talent can choose to pay by the month or pay 12 months in advance. For monthly payments, the first 3 months are paid in advance. If talent are not satisfied at the end of 12 months with the amount of work received, they can apply for a free extension of the agency's services.

Yes, the agency offers a special package for children. Recognizing that there is less work available for children than adults in the industry, they have reduced the price for photographs and extended the time from 1 year to 2 years. Over that time, there is no additional charge for updating the photographs as the child’s look changes. If the child or their parents are not satisfied at the end of 24 months with the amount of work received, they can apply for a free extension of the agency's services.