Excellent service is a common theme in the reviews for this BMW dealer. Salespeople like Philip Tsui and Long Nguyen are praised for their efficiency, knowledge, and helpfulness. They are known to complete sales contracts promptly, attend to registration formalities, and patiently answer all questions. They also provide valuable advice and show genuine care for their customers. The sales team's professionalism and courtesy are highly appreciated by customers, who often recommend them to others.
This BMW dealer is noted for its good location and substantial inventory of cars. Customers have mentioned that they have a lot of stock, and one even mentioned walking out with a car after just going in to check out the color. The dealer also has impressive showrooms, adding to the overall positive experience.
Customers have praised the smooth and efficient car delivery process at this BMW dealer. One customer mentioned picking up their cars within 3 days of purchase. Another customer who had a factory-ordered X5 LCI received their car 2 months earlier than the expected delivery date. This efficiency in delivery is highly appreciated by customers.
Customers have reported excellent post-purchase support from this BMW dealer. Issues, even minor ones, are promptly addressed. For instance, one customer had an issue with the wallbox charger, which was quickly sorted out. The dealer's team is also willing to explain car functions in detail and offer advice when needed.
The finance process at this BMW dealer is highly praised by customers. The Finance Manager, Akshay, is noted for his great communication skills and timely replies. He helps customers navigate and solve issues, making the finance process smooth. The loan interest rate is also excellent at 2.99%, which customers find very attractive.
2024 / lovers.sydney
