This store specializes in acoustic, electric, and classical guitars. They also have a wide range of effect pedals and folk instruments. Additionally, they offer repair services for these instruments.

The store offers a unique range of instruments, including a variety of mandolins and banjos. They also make an effort to secure more difficult-to-get instruments like Gibson mandolins. This makes the store a great destination for bluegrass lovers and those looking for rare finds.

The customer service at this store is highly praised. The staff is described as knowledgeable, friendly, and professional. They are not pushy and seem to genuinely care about the customers' purchases. They are also willing to spend time with customers to help them understand the different makes, models, tonal characteristics, and types of Wood of the guitars.

Customers have had an excellent experience with this store. They appreciate the extensive range of guitars, the knowledgeable and friendly staff, and the high-quality customer service. Many customers have stated that they would return to the store and recommend it to others.