The customer service at this shop is excellent. The staff, including Danae, Tiarne, and Rob, are very attentive, helpful, and professional. They are good at making customers feel comfortable, especially those who are getting their first piercing or tattoo. They are also very informative, explaining the process and how to take care of the piercings or tattoos afterwards.

The hygiene at this shop is top-notch. The staff are very thorough and professional in their work, ensuring that the piercing and tattooing process is clean and safe. This is particularly important for customers who have a phobia of needles.

The atmosphere at this shop is welcoming and comfortable. Despite being a bit intimidating compared to a hairdresser, as one customer mentioned, the staff make sure that everyone, including kids, feel at ease. They also have a lovely studio where they create their tattoos and piercings.

Yes, many customers have highly recommended this shop to others. They have praised the staff's professionalism, the quality of the tattoos and piercings, the excellent customer service, and the comfortable atmosphere. Some customers have even said that they won't go anywhere else for their piercings.